‘General staff’ can include anyone who does not occupy a management or specialist professional role. This can include employees in administration, service, sales, marketing, etc. Currently, it is common practice to use only a CV and an interview to select general staff. This is based on the mistaken belief that these roles are not high value enough to justify the investment in objective testing. However, replacement costs in terms of lost productivity alone can amount to 25% of annual salary. Even for low paying jobs this is far more than the cost of testing, so it pays to invest in the selection process.

All tests are run over the internet, so there are not test papers to worry about and you get instant scoring and reports. If you’d like a more detailed consideration of your particular selection situation, please contact us.